Resource Plus Privacy Policy

1. Purpose and Scope
ResourcePlus (Pty) Ltd (“ResourcePlus”, “we”, “us”, or “our”) provides managed outsourcing and recruitment services for accounting and finance professionals to firms primarily in South Africa, the United Kingdom, and the United States. ResourcePlus is an independent company affiliated with Moore Johannesburg,
which is an independent member firm of Moore Global Network Limited (“Moore Global”). Moore Global and each of its member firms are separate legal entities and are not liable for one another’s acts or omissions.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, apply for roles through us, or engage with us as a client, supplier, or partner. We are committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (“POPIA”), and, where applicable, the EU and UK General Data Protection Regulation (“GDPR”).

2. Your Consent
By using our website or engaging with us, you consent to us collecting, processing, and sharing your personal information as described in this Privacy
Policy.
If you do not agree, please do not use our website or submit your personal information.
We may process your personal information without your consent if the law allows or requires it.

3. What Personal Information We Collect
The personal information we collect depends on how you interact with us. It may
include:

3.1 Identity information: name, ID/passport number, date of birth, nationality, gender, race, marital status
3.2 Contact details: phone numbers, email addresses, physical and postal addresses
3.3 Employment information: CVs, work history, references, salary expectations, qualifications, skills assessments
3.4 Financial information: banking details, tax numbers, credit history

3.5 Website and technical data: IP address, browser type, and analytics collected via cookies

Providing personal information is voluntary, but if you do not provide it, we may
not be able to engage with you.

4. How We Collect Personal Information
We collect personal information;

4.1 Directly from you through forms, emails, interviews, calls, and meetings;
4.2 From publicly available sources such as LinkedIn or other professional sites;
4.3 From third parties such as former employers, referees, background screening agencies, and professional bodies; and
4.4 From clients who provide us with information about candidates

We also use cookies on our website to understand how users interact with our site and to improve their experience. You can control cookies through your browser settings. Our Cookie Policy is available here.

5. Why We Use Your Personal Information
We use your personal information for purposes including:
5.1 Delivering recruitment and outsourcing services
5.2 Conducting background, reference, and qualification checks
5.3 Managing our candidate, client, and supplier relationships

5.4 Meeting legal and regulatory requirements (e.g. KYC, tax, or anti-money laundering laws)

5.5 Communicating with you and sending marketing updates (if you
have opted in)
5.6 Managing our internal operations and workforce

6. How We Store and Protect Your Information
We store personal information securely in physical files, local servers, and encrypted cloud-based systems (which may be hosted outside South Africa).
We take reasonable steps to protect your information but cannot guarantee absolute security.

We only keep personal information as long as needed to:
6.1 Fulfil the purposes described in this policy

6.2 Comply with legal or regulatory retention requirements
6.3 Maintain accurate records of our relationships

7. Sharing Your Personal Information
We may share your personal information with:

7.1 Our employees, consultants, and authorised service providers (e.g. background check agencies, recruitment platforms, cloud hosting
providers, IT support)
7.2 Our clients for recruitment or outsourcing purposes
7.3 Moore Johannesburg and, where necessary, Moore Global member
firms for conflict and background checks
7.4 Regulators, law enforcement, or courts where required by law
We require all third parties to respect the security and confidentiality of your
personal information.

8. International Transfers
We may transfer and store your personal information in countries other than
South Africa, including the UK, EU, or US.

We will only do this if:

8.1 It is necessary to perform our services,
8.2 You have consented, or
8.3 There are adequate legal safeguards in place to protect your
information.

9. Your Rights
You have the right to:

9.1 Access the personal information we hold about you
9.2 Ask us to correct or delete your information
9.3 Object to our processing of your information
9.4 Withdraw your consent (where our processing is based on your
consent)
9.5 Request a list of third parties to whom we have disclosed your
information
9.6 Lodge a complaint with the Information Regulator

Information Regulator Contact Details:
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
PO Box 31533, Braamfontein, Johannesburg, 2017
Tel: 010 023 5207
Email: complaints.IR@justice.gov.za

The information Regulator has made available several guidelines and forms to be utilised and these are available at the information regulator.

10. Updates to This Policy
We may update this Privacy Policy from time to time by publishing a revised
version on our website. The updated version will apply from its effective date.
Please check this page periodically to stay informed.