Outsourced
Business Consulting Services

At Resource Plus, we specialise in providing outsourced business consulting services that support your core operations and strategic goals.

Whether you are refining your strategic strategy, improving internal processes, or focusing on learning and development, our team handles the operational and administrative tasks, allowing your consultants to focus on high-level problem solving and client engagement.

Advisory service

Outsourced Needs Assessment & Analysis Support

Conducting a thorough needs assessment is a critical first step in any business consulting project. However, it can be time-consuming to manage the data, interviews, and documentation required. We provide outsourced needs analysis and assessment support to streamline this process, ensuring accurate, actionable results.

Process/Report
  • Assist in conducting structured needs analysis and needs assessment documentation
  • Log internal performance data for review
  • Format survey or interview findings for consultant analysis
  • Archive historical needs assessments for comparison
  • Maintain documentation for recurring issues and trends
Advisory service

Data Analysis & Reporting

Our resources handle the collection, organisation, and analysis of data, providing clear insights and actionable reports. By outsourcing these functions, your consultants can focus on interpreting results and developing strategies, while we ensure your data is analysed accurately and presented effectively.

Process/Report
  • Gather and Process Data
  • Prepare Key Performance Indicators (KPIs)
  • Identify Data Trends
  • Generate Reports
  • Create Dashboards
  • Prepare Presentations
Advisory service

Outsourced Customer Relationship Management (CRM) Support

Resource Plus offers outsourced CRM support to ensure your client data is always up-to-date, organised, and accessible. Our team helps track interactions, maintain client records, and ensure smooth communication, allowing your consultants to focus on building and nurturing client relationships rather than administrative tasks.

Process/Report
  • Maintain and Update CRM Systems
  • Track Client Interactions and Follow-up Actions
  • Log Client Feedback and Service Touchpoints
  • Support CRM Documentation and Data Accuracy
  • Organise Client Data for Improved Segmentation
  • Ensure Consistent and Timely Client Communicationent, operations, and access

We offer tailored outsourced business consulting services that help streamline your operations and enhance client relationships. By handling essential tasks such as needs assessments, data analysis, and CRM management, we enable your consultants to focus on high-level strategy and client engagement. Our support ensures efficient execution, accurate documentation, and consistency in your business management consulting projects. With our team handling the administrative and operational workload, you can drive continuous improvement, better manage client relationships, and deliver results-driven consulting services.

A great partner if you are looking to supplement your current staffing needs
ResourcePlus is a great partner if you are looking to supplement your current staffing needs. They make the process of selecting and interviewing candidates very straightforward. They communicate frequently with you and in our case we did a weekly check-in call with Sheree Taylor which gave us the ability to share information regarding individuals . One of the main reasons why we chose to work with ResourcePlus was the ability to communicate via video with their people due to the overlap of the time zones. Having that 3 to 4 hour overlap of our work days allowed us to make a stronger connection with their staff.
David J. Keyo, Jr.
President, GT Reilly & Company, Audit and Advisory
Responsiveness and ability to meet tight deadlines exceeds expectations
Working with the ResourcePlus team has been an exceptional experience. They were seamlessly integrated into our operations, attending our weekly meetings and internal trainings as if they were right here in our office. This close collaboration ensured that both our teams quickly became proficient, especially with our work papers and internal methodology, perfectly aligning with Bonadio’s standards. ResourcePlus’ responsiveness and ability to meet tight deadlines, even with last-minute projects, were particularly impressive. Your team’s dedication and efficiency ensured we consistently delivered results that exceeded our clients’ expectations. The professionalism, adaptability, and commitment to excellence made ResourcePlus a valuable partner.
Kevin Testo
Partner, Bonadio Group, Employer Benefit Plans
An excellent complement to our staff
The team from ResourcePlus has been an excellent complement to our staff, helping us deliver high quality service levels to our clients whilst maintaining a flexible business model.
Dan Level
Director, Moore Kingston Smith, Audit
Administrative efficiency
The administrative efficiency provided by ResourcePlus has freed up valuable time and resources, enabling us to concentrate on delivering top-quality audit services.
Mark Powell
Partner, Moore Bath, Audit
A valuable partner in delivering high-quality services
Since partnering with ResourcePlus, our collaboration has been nothing short of exemplary. Sheree Taylor and her team have consistently demonstrated exceptional professionalism, expertise, and dedication in the success of our projects. ResourcePlus has proven to be a reliable and valuable partner in delivering high-quality services and making positive impact on our operations.
Eli Gembom
Partner, Segal, Audit

Frequently Asked Questions

What tasks can be outsourced in business consulting?

Outsourced business consulting support can handle a variety of tasks, including needs assessments, data analysis, customer relationship management (CRM), tracking strategic plans, and maintaining company policies and procedures. Our team ensures that the administrative and operational aspects are handled efficiently, freeing up your consultants to focus on high-level strategy and decision-making.

How can outsourced support improve customer relationship management (CRM)?

Outsourcing your CRM support ensures that client data is consistently updated, interactions are logged, and follow-ups are tracked. This allows your internal team to focus on building stronger relationships with clients while we handle the operational side of CRM systems, ensuring no opportunity for client engagement is missed.

Can outsourcing data analysis help make better business decisions?

Yes. Our outsourced data analysis support streamlines the collection and processing of operational and client data, providing you with clear, actionable insights. By generating KPIs, identifying trends, and creating easy-to-read reports and dashboards, our team helps you make data-driven decisions more efficiently, saving time and resources.

Let our team take care of your advisory needs.

Contact us to learn more